Refund and Cancellation Policy
Refund Policy
We strive to ensure client satisfaction with every project. Refunds may be considered under the following conditions:
1. Non-Delivery of Services
If we fail to deliver the agreed-upon services within the specified timeline (as per the project agreement), clients are eligible for a full refund.
2. Unsatisfactory Work
If the delivered work does not meet the agreed specifications, we will provide revisions until expectations are met.
If, after reasonable revisions, the outcome is still unsatisfactory, a partial or full refund may be issued at our discretion, depending on the scope of work completed.
3. Refund Request Process
Refund requests must be submitted in writing within 30 days of service delivery.
Requests can be sent to contact@blueglobeventures.com or by contacting us at +1 660 398 9928.
Approved refunds will be processed to the original payment method within 7–10 business days.
Cancellation Policy
We understand that project needs may change. Clients may cancel services under the following terms:
1. Before Work Begins
If cancellation is requested before the project commencement date, clients are entitled to a full refund of any advance payments.
2. After Work Has Begun
If cancellation occurs after work has started, a partial refund may be granted.
The refund amount will be determined based on the percentage of work already completed, as assessed by our project team.
3. Cancellation Process
Submit cancellation requests in writing to contact@blueglobeventures.com or call +1 660 398 9928
Please include project details and the reason for cancellation.
Cancellation requests will be acknowledged within 48 hours, and applicable refunds will be processed within 7–10 business days.
Project Delivery Policy
We deliver all services digitally in a timely and secure manner.
1. Delivery Timeline
Project delivery timelines are clearly stated in the project agreement.
Depending on the complexity, timelines typically range from 2 weeks to 6 months.
2. Delivery Method
Completed projects are delivered via secure digital channels such as cloud storage, GitHub repositories, or client-specified platforms.
3. Delays
In case of unforeseen delays (e.g., technical challenges, third-party dependencies, or client-side delays), we will promptly notify the client and provide a revised delivery schedule.
Contact Information
For any questions or requests related to refunds, cancellations, or delivery:
Email: contact@blueglobeventures.com
Phone: +1 660 398 9928